Payroll type is not displayed on the expense printout

Modified on Thu, 6 Aug at 3:37 PM

If no payroll type is displayed on the printout of an expense, the most common reason is that the selected expense type is not linked to a payroll type.


Check the expense type configuration

  1. Navigate to Administration → Travel and Expenses → Expense Types.
  2. Open the expense type used for the expense claim.
  3. Verify that a payroll type has been selected in the Payroll type paid to the employee field.
  4. If the field is empty, click it and select the appropriate payroll type from the list.
  5. Click Save to store the changes.

Can't find the correct payroll item?

If the payroll item you need is not available in the list, it must first be created under:

Administration → Accounting → Payroll Items


Once the payroll item has been created, it can be linked to the relevant expense type.

Tip: If the travel claim or expense was created before the payroll item was linked to the expense type, you may need to update or recreate the expense for the change to take effect.

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