If an employee registers accommodation and only receives the tax-free amount instead of the full accommodation allowance, the most common cause is a system setting.
Cause
One of the settings that controls accommodation reimbursement is set to Yes.
When this setting is enabled, Simployer only reimburses the tax-free portion instead of the full accommodation allowance.
Solution
Navigate to:
System Settings → Travel and Expenses
- Locate the relevant setting for the accommodation type being used. Depending on the accommodation, one of the following settings applies:
- Only amount not subject to withholding tax for boarding hotel
- Only amount not subject to withholding tax for boarding house/dorm – barrack with cooking facilities
- Only amount not subject to withholding tax for boarding house/dorm – barrack without cooking facilities
- Check the current value:
- Yes – Only the tax-free amount is reimbursed.
- No – The full accommodation allowance is reimbursed, where part of the amount is tax-free according to the applicable regulations.
- Change the relevant setting to No if the full accommodation allowance should be reimbursed.
Result
After changing the setting, new travel claims will calculate the full accommodation allowance according to the configured rules.
Note: The applicable setting depends on the type of accommodation registered in the travel claim.

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