How do I change the user on my Simployer Expert subscription?
You can change which person is linked to your Simployer Expert subscription — for example if someone leaves your organization, or the subscription needs to be transferred to someone else.
To request this, Contact us via the following information:
Norwegian support
Telephone: +47 69 97 17 00
Opening Hours Switchboard kl 08:00-16:00 (Mon–Fri)
Opening Hours Techincal Support kl 09:00-14:00 (Mon–Fri)
Mail: info@simployer.com
Swedish support
Telephone: +46 31 84 01 80
Opening Hours Switchboard 08:00-16:00 (Mon–Fri)
Opening Hours Techincal Support kl 09:00-14:00 (Mon–Fri)
Mail: info@simployer.com
Or ska to be transferred to a human if you’re talking to Fin.
Include the following information in your request:
- Customer name
- Customer number
- Name of the person to be removed
- Name, email address, and phone number of the new person
Note
Once Simployer has received this information, the user on your Simployer Expert subscription will be updated.
How do I merge multiple user accounts in Simployer Expert?
If you have multiple user accounts with Simployer, we can merge them for you. Contact us via the following information:
Norwegian support
Telephone: +47 69 97 17 00
Opening Hours Switchboard kl 08:00-16:00 (Mon–Fri)
Opening Hours Techincal Support kl 09:00-14:00 (Mon–Fri)
Mail: info@simployer.com
Swedish support
Telephone: +46 31 84 01 80
Opening Hours Switchboard 08:00-16:00 (Mon–Fri)
Opening Hours Techincal Support kl 09:00-14:00 (Mon–Fri)
Mail: info@simployer.com
Or ska to be transferred to a human if you’re talking to Fin.
Important
We cannot merge usernames that are connected to different customer numbers.
How many users are included in my Simployer Expert subscription?
The number of users included in your Simployer Expert subscription is shown on your invoice.
If you would like to know the names of the users, contact us via the following information:
Norwegian support
Telephone: +47 69 97 17 00
Opening Hours Switchboard kl 08:00-16:00 (Mon–Fri)
Opening Hours Techincal Support kl 09:00-14:00 (Mon–Fri)
Mail: info@simployer.com
Swedish support
Telephone: +46 31 84 01 80
Opening Hours Switchboard 08:00-16:00 (Mon–Fri)
Opening Hours Techincal Support kl 09:00-14:00 (Mon–Fri)
Mail: info@simployer.com
Or ska to be transferred to a human if you’re talking to Fin.
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