Which email notifications does Simployer One send during a signing process?
Simployer One sends email notifications automatically during a signing process. Which emails each person gets depends on their role and on how far the signing process has come.
Notification | Recipients | When it is sent | Can be turned off |
Document signing process has started | Signing parties and observers | When the signing process has started. Signing parties in the first step get a link to sign. Signing parties in later steps are told they will be notified when it is their turn | No |
A document is ready for you to sign | Signing parties in later signing steps | When the previous signing step is completed | No |
| [Name] has signed | Signing parties | Each time someone signs | Yes |
| A document signing process requires your attention | Candidates | When a candidate signing process is sent and the candidate must fill in a form | No |
| Document signed by all parties | Participants in the signing process | After the last required signing party has signed | No |
| Signing process revoked | Signing parties | When the signing process is revoked before it is completed | No |
Reviewers may get notifications as part of the review step. Those notifications aren’t covered here.
Which email asks a signing party to sign in Simployer One?
Signing parties in the first signing step get the Document signing process has started email. It includes a Sign document link.
If the signing process has several signing steps, signing parties in later steps also get the Document signing process has started email when the signing process starts, telling them they will be notified when it is their turn. When everyone in the previous step has signed, they get the A document is ready for you to sign email with a Sign document link. Only signing parties get signing invitations. Observers don’t.
What does the Document signing process has started email include in Simployer One?
The Document signing process has started email tells observers that a new signing process has started in Simployer One. Observers can follow the progress but can’t sign. Signing parties also get this email, as described above.
Can I turn off signing progress notifications in Simployer One?
Yes. When you create a signing process for an employee in Simployer One, select Don’t notify for signing progress.
Signing parties then don’t get the [Name] has signed email each time someone signs.
The setting only applies to the current signing process. Future signing processes use the default notification settings.
Other notifications, such as the emails asking signing parties to sign, are always sent because they are required to complete the signing process.
Tip
Turn off signing progress notifications for high-volume signing processes where frequent updates aren’t needed. Leave them on when several people need to follow an important agreement.
Important
Signing invitations can’t be replaced by sharing the document manually. Signers must use the link in the email asking them to sign or open the document in Simployer One.
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