Simployer One - Handbooks (13)

What can a Handbooks Administrator do?

Modified on Wed, 9 Sep at 3:05 PM
Why is an article missing from my handbook search results?

Modified on Tue, 6 Oct at 4:59 PM
Required reading and Read confirmation on articles

Modified on Tue, 27 Oct at 2:52 PM

Norwegian support

Telephone: +47 69 97 17 00
Opening Hours Switchboard kl 08:00-16:00 (Mon–Fri)
Opening Hours Techincal Support kl 09:00-14:00 (Mon–Fri)
Mail: info@simployer.com

Swedish support

Telephone: +46 31 84 01 80
Opening Hours Switchboard 08:00-16:00 (Mon–Fri)
Opening Hours Techincal Support kl 09:00-14:00 (Mon–Fri)
Mail: info@simployer.com

Name	Host	Duration	Description
_fw_crm_v	simployer.freshdesk.com	1 year	Freshchat/Freshworks cookie (Used to track Visitor/User identity and chat sessions performed by the User).
_x_w	simployer.freshdesk.com	Session	Contains the shard ID at which the account runs on.
_x_m	simployer.freshdesk.com	Session	Contains the state of the shard.
_helpkit_session	simployer.freshdesk.com	Session	Your secret key for verifying cookie session data integrity. If you change this key, all old sessions will become invalid!
helpdesk_node_session	simployer.freshdesk.com	Session	An encrypted hash that stores the secret key and id of the login attempt.
user_credentials	simployer.freshdesk.com	2 months	Used for user authentication.
wf_order	simployer.freshdesk.com	Session	Used to check in which the order the tickets are filtered for custom ticket filters eg: due_by, agent_responded_at, requester_responded_at, etc.
wf_order_type	simployer.freshdesk.com	Session	Used to check if the order is ascending or descending for custom ticket filters.
wf_filter	simployer.freshdesk.com	Session	Denotes which filter is applied for the tickets list.

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Simployer One - Handbooks (13)